The first thing you need to verify before purchasing a policy from a company or agent is their legality. There are many companies and people out there dealing these contracts, but some of them may not be licensed in Wisconsin.
If you have any complaints with an insurer or agent, contact the OCI right away. What you need to do is fill out the complaint form provided by the OCI regarding the problem you may be having. It’d be helpful if you’d fill out the form as accurately possible, plus with all the specific details. The complete company name, address, and names of people involved must be given as well. Doing so will insure that the investigation on the person or company you’ve dealt with is done faster.
If you deal with a licensed company and have complaints, the OCI will conduct the proper investigations needed to determine which specific law/s has been broken, and then proceed with disciplinary actions accordingly. The penalties given will depend on which law has been violated, but some of the possible sanctions include fines, suspension, or even revocation of licenses to do business.
Another problem with dealing with unlicensed insurance providers is the possibility of not being able to collect claims from them. That means there’s a chance that they won’t be paying you for any damages sustained during a vehicle accident. If the other party involved decided to take legal action against you, your “insurer” won’t be able to provide you with an attorney for legal defense either.
Furthermore, there’s something known as the Wisconsin Insurance Security Fund, which serves to the benefit of drivers within the state. In the unlikely event that a licensed insurer becomes bankrupt, this fund will be used to pay for any claims you may have. However, this funding cannot be granted to you if the company you’re being insured by is unlicensed.
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